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Success Stories

C.H. Guernsey and Company
NBAA Trade Show

Problem: The company would be attending the world’s largest, civil aviation event for the first time.

Objectives:

  • To increase awareness of Guernsey and the firm’s services
  • To develop qualified leads for possible FBO construction
  • To increase the firm’s database of aviation contacts
  • To promote awareness of ALL Guernsey services and not just architectural
    design

Tactics:

  • pre-show promotion – postcards sent to each preregistered show attendee to encourage recipients to visit the booth and enter a drawing
  • booth signage
  • uniforms worn by each member of the team
  • staffing – the booth was manned by two people with varied expertise; another team of two spoke to potential clients throughout the exhibit floor; other attendees attended seminars and networked
  • in-booth video
  • ordering of carpet, electricity and equipment for the booth
  • printed materials including project sheets, the company’s latest newsletter, a corporate brochure about the company and business cards
  • promotional items, which were toy wooden airplanes
  • handwritten post-show notecards were sent to the attendees with whom Guernsey attendees had made personal contact
  • post-show letters were sent to attendees with whom Guernsey attendees had made no personal contact

Evaluation:

  • Guernsey was established as a player in the private aviation industry
  • the company was invited to compete for several projects in the months following the show
  • the company successfully raised awareness of its existence in the market